The Client: A1 Appliance Parts
A1 Appliance Parts is a retail distributor of appliance parts to the public. From multiple stores, A1 sells parts for virtually all manufacturers, including GE, Kenmore, Sears and Maytag.

The Problem:
A1's web presence was limited to a Yahoo! Storefront (tm). The site was ineffective, because it limited the number of parts A1 could list for sale, and it lacked a useful search mechanism to help customers quickly locate the part they needed. With hundreds of thousands of parts for sale, A1 needed to improve its online presence by creating a system that would let the customer easily locate and order the desired part in one quick sitting.

The Solution: Online Parts Lookup & Online Ordering System
Digital Graphiti created a greatly enhanced web presence for A1. With its powerful, easy-to-use online parts lookup system, the customer can now find parts by model or part number, and then instantly place an order for it online. In addition, Digital Graphiti was able to take the hundreds of thousands of parts listed in legacy Access databases on manufacturer CDs and import them directly into the SQL database used on the site, saving the time and effort of reproducing or re-entering the data for the new site.

The Result:
A1's customers can now quickly and efficiently find and order virtually any part they might need, simply by visiting the A1 website. The new system gives A1 the ability to serve more customers, faster and more easily, while providing customers with time savings and an improved online shopping experience.

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